Handling an Alarm

If you have received a notification from the VMP SOAP interface that contains information on alarm generated by or for a patient, you can respond to the alarm, view the information for the patient, and contact the care team assigned to the patient.

  1. In the Secure Messages screen, click the notification to view it. If necessary, scroll the screen to view the details of the alarm.

    If the alarm has a priority of High or Urgent, an icon appears next to the Subject line.

  2. In the Response Required section of the notification, select one of the responses that have been made available to you.
  3. Tap the link for the patient to display patient information and contact the care team. See Viewing Patient Information and Contacting the Care Team for more details.