Engage Integration

You can integrate VMP with one or more Engage servers. This enables users to add information on a patient to a message conversation and view alarms sent by patients or care providers as notifications.

Two types of connections are supported:

Connections to the Engage Patient Context Adapter, which enable users to add information on a patient to a message conversation.
Connections from Engage to the VMP SOAP interface, which send alarms sent by patients or care providers as VCS or VMP Web Console notifications.

Note: If you plan to use Engage with VMP, a member of the Vocera Professional Services team will install and configure it for you. Contact your Vocera representative for more details.

To integrate the VMP Server with an Engage environment:

Ensure that the Active Directory server that your Engage environment is using is also integrated with the VMP Server. This ensures that both the Engage server and the VMP Server use a common user identifier. See Configuring VMP for Active Directory for more information on integrating VMP with Active Directory.
Specify the following when adding Engage server information:
- The Engage Patient Context Adapter that you are using.
- If you are displaying waveform information, the AirStrip ONE platform that you are using.
Create one or more VMP users and grant access rights to the SOAP API gateway. Engage uses this gateway to send alarms as notifications. See Enabling Engage SOAP Access for details on how to enable Engage SOAP access for a VMP user.

Note: If you are upgrading from a previous version of Vocera Voice Server while integrating VMP with Engage, and are therefore replacing a connection between the Engage server and the Vocera Voice Server with a connection between the Engage server and VMP, the Vocera Voice Server VMI license that you have been using for the Engage integration is now freed up.