Messages sent to merged VST are
sent to either the VST client or the badge
based on predefined rules.
- Conversation-based messages are delivered to VST clients,
not to badges.
- User-generated notifications from the VMP Web Console,
VCS, and
Staff Assignment are delivered to
VST clients,
not to badges.
- Third-party system-generated notifications from sources such as VMI,
email, WCTP, and CWE are delivered to badges,
not to VST clients.