Installing the VMP Server

VMP is shipped with a setup file that enables you to install the VMP Server. Before you can install this setup file, you must disable the IIS World Wide Web Publishing Service and you must have .NET Framework 4.7.1 installed.

Note: If you are using an SSL connection, the VMP Server must validate the SSL certificate using the existing Windows mechanisms. See SSL Certificate Validation for more details.
  1. Use the following steps to turn off the IIS World Wide Web Publishing Service. This step ensures that port 80 is open for the VMP Web Console.
    1. Open the Windows Services application:
      Windows > Start > Administrative Tools > Services
    2. Click to select World Wide Web Publishing Service.
    3. Right-click and select Properties.
    4. From the Startup type dropdown list, select Disabled.
    5. Click Stop, and click Apply.
  2. Execute the VMP setup file on the VMP installation server.
  3. In the Welcome screen, click Next.
  4. Accept the License Agreement, and click Next.
  5. In the Software Type dialog, select VMP Server and Administrator, and click Next.
  6. In the Destination Folder field, Vocera recommends that you use the default destination folder provided. To use a different destination folder, type or browse for the folder in which the VMP Server is to be installed, and click Install. You may need to wait a few moments while the installation process initializes and copies files.
  7. In the Create VMP Database Wizard dialog, do the following:
    1. In the SQL Server field, enter the SQL Server VMP instance name using the format of ServerName\InstanceName.
      Tip: Vocera recommends that you type the name of the Server and instance name instead of using the dropdown list.
    2. Select the Sql Server Authentication radio button.
    3. Enter the server authentication Login and Password.
    4. Click Next.
    Note: For details about the SQL Server requirements, see the Vocera Messaging Platform Server Sizing Guide.
  8. Enter a password for the wicapplication and wicauth accounts using the following rules, and click Next.

    Passwords must be a minimum of 7 characters and include at least three of the following:

    • Uppercase letter
    • Lowercase letter
    • Symbol and/or number
    Note: Do not change the system account names.
  9. In the VMP system Settings dialog, enter the VMP Server public and internal host information, and the SMTP settings as shown in the table below.

    Table 1. VMP SMTP settings
    Setting Description
    Mail Server The Exchange server name or IP address.
    Mail Server Port The port on which the Exchange server resides.
    Email Address The email address for sending out installation communications and receiving server status updates.
    Use Authentication Enable the Use Authentication checkbox and enter the credentials, as these credentials are required to access the Exchange server.

    Click Complete.

    Tip: Use the DNS name for the external host name to make IP scheme updates easier. If configuring a device manually, use an IP address.
  10. If the VMP Server is using a Vocera Voice Server:
    1. Select Integrate with Voice Server.
    2. In the Active Voice Server IP field, type the IP address of the Voice server that you want to use. If you are using a clustered environment, ensure that the IP address of the active Voice server is listed first.
    3. In the Port field, specify the port number that the Voice server is using. In most environments, you can use the default port number that is provided in the installer.
    4. Select Use SSL Authentication if you are using SSL when communicating with the Voice server.

    Click Next. If you have enabled integration with a Vocera Voice Server, the VMP installer checks that the connection to the Vocera Voice Server is working properly.

    Note: To fully integrate the VMP Server with the Vocera Voice Server, you must configure the Vocera Voice Server for use with VMP and synchronize the Vocera Voice Server with the VMP Server. See Vocera Voice Server Integration and Importing Users From Vocera Voice Server for more details.
  11. If the VMP Server is using an Active Directory server:
    1. Select Integrate with Active Directory.
    2. In the Server Name or IP field, type the domain name or the IP address of the Active Directory server that you want to use.
    3. Select Use Active Directory for Authentication if you want to authenticate using Active Directory usernames and passwords. The default is to use VMP Server authentication.
    4. Select Use SSL Authentication if you are using SSL when communicating with the Active Directory server.

    Click Next. If you have enabled integration with an Active Directory server, the VMP installer checks that the connection to the Active Directory server is working properly.

    Note: To fully integrate the VMP Server with the Active Directory server, you must synchronize the Active Directory server with the VMP Server. See Importing Users From Active Directory for more details.
  12. In the Security Options window:
    1. In the Admin Password field, type the password to use for the default administrator account.
    2. in the Confirm Admin Password field, retype this password.
    3. Select Enforce SSL for Web and Smartphone connections to enforce the use of secure connections.
    4. If Use SSL for Web and Smartphone connections has been selected, in the Location of SSL certificate field, specify the location of the SSL certificate to use with this installation. Click Browse to display the certificates that are available to you.
    5. Select Use app PIN for shared devices if you want to force users to supply a PIN when accessing this server from the Vocera Collaboration Suite. This sets the Enforce App PIN configuration option to SHARED. If this checkbox is not selected, Enforce App PIN is set to OFF.
      Note: You can override this specification for any individual user. See Editing User Information for more details.
    6. You do not need to select the Suppress notification message content option, as message content is now no longer displayed in notifications.
    7. Click Next to continue.
    Tip: Vocera recommends that you use SSL to transmit information. If you are using VMP to transmit confidential patient information, your jurisdiction may require by law that this information be transmitted securely.
  13. The installer creates the VMP databases on the SQL server. When the script is complete, click OK.
  14. This release opens the VMP Enterprise Manager after the database script is complete. Normally, you do not need to make any changes to the VMP configuration at this point. See VMP Enterprise Manager Configuration Options for details on the VMP Enterprise Manager configuration options.
  15. Close the application to complete the installation process. The installer VMP now starts the Vocera Data Exchange service (referred to as WDE here).
  16. Click Finish to close the installer.
  17. The VMP Server is now installed. Confirm a good installation by opening a supported Web browser and pointing to the server URL. If VMP is installed correctly, the VMP Web Console opens at the login page.

    For information on supported Web browsers, see Browser Requirements.