Accessing Patient Follow-Up Requests

You can access a list of patients who have a current follow-up request, and view a notification history or close a request.

1. Select the gear icon in the VCE toolbar. Refer to Using Management Tools for more information.
   A drop down menu displays.
2. Select Manage Patient Follow-ups in the menu.

   

   The Manage Patient Follow-ups window displays.
3. View the list of admitted patients who have an active follow-up request.
   The dashboard displays the number of current follow-up requests. You can search for a patient, filter for a subset of outstanding follow-up requests, or click the up/down arrow to show or hide the follow-ups list.

   

4. Use the following table to understand the information displayed in the columns in the Manage Patient Follow-ups grid.

   Setting	Description
   Source	Displays the VCE module where the follow-up request originated.
   Unit	Displays the unit where the patient is admitted.
   Requester	Displays the name of the staff who requested a follow-up.
   Request Date/Time	Displays the date and time when the follow-up request was made.
   Location	Displays the facility information where the patient is admitted, as unit and bed.
   Patient Name	Displays the patient name and medical record number.
   Follow-up Type	Displays the type of follow-up request that was made, such as Environmental, or Clinical.
   Comments	Displays any comment or instruction the requester noted in the follow-up request.
   Notifications	Displays a list of the notifications and escalations for the follow-up request.
   Details	Displays the Follow-up Details dialog. The requester can be edited, and the follow-up can be resolved from this dialog.

5. Click a column label to sort the grid by that column. For example, click the Unit column to sort the patient list by the unit name, in alphabetical order.

   

   An up/down arrow appears in the Unit column label. You can toggle between ascending and descending alphabetical order by clicking the arrow.
6. Enter a term in the search field and press Enter on the keyboard to return the list of patients with follow-up requests that you want to work with.
   Search is performed on the patient's first and last name. Enter at least one letter to initiate the search.

   

   Click the X in the search field to remove the search, and display the complete patient list.