This section describes the dashboards in the System Usage module.
Conversation Summary [Data Source: VCS, Vina] Displays the summary of active conversations for users in the Vocera system. In this dashboard, you will find total conversations by facility or department with an overall total of all conversations distributed by conversation type. Additionally, you will find total conversations by user. You will also see total number of messages by message type. Use this dashboard to understand where conversations are coming from, by whom, and by type.
Location Call Summary [Data Source: VCS, Vina, Voice Server, Edge] Summarizes outgoing call activity across all departments. Details include call types with call duration, command usage details, devices used type, and outgoing call volume trends for the selected date range. Use this dashboard to understand overall Vocera usage (by device or call type) and volume trends as well as the ability to drill into specific departments.
User Activity Details [Data Source: VCS, Vina, Voice Server, Edge] Provides details of activities performed by users. Data displayed includes transaction times, type of activity, duration of activity, device version, call status, and party involved. Use this dashboard to perform ad-hoc troubleshooting and gather details on specific user transactions and activity.
User Call Details [Data Source: VCS, Vina, Voice Server, Edge] Compares details of overall call usage and statistics for one or many users. Details include total volumes, calls trends, devices used, completion percentages, and specific call duration of a user within the Vocera system. Use this dashboard for reviewing department volume trends and identifying specific training opportunities for specific users and departments.
