Status Tracking

[Data Source: VCS, Vina, Voice Server] Presents status details for devices in owning groups. Data includes device status and version, change dates, MAC address, and serial number. Use this dashboard to review current device status for a given date range.

The information displayed on the screen is determined based on the filters you apply. The available filters are:

Filter Name Filter Description
Date Range The date range to include in the results. By default, the value is the current date; however, you can select from a list of options. For example, you can select the option "Last 7 days" or "Last 30 days."
Owner Facilities Used to filter data based on facilities (common facility name) specified while mapping Vocera Voice Server Owning Group Site and Engage Facility of the device.
Owner Groups

Used to filter data based on Vocera Voice Server Group of the device. It displays groups, departments, sub-departments, and VMP distribution lists. The groups are filtered based on the Owner Facilities selected.

Note: Filter displays 50 groups sorted based on group name. The filter fetches groups based on the search criteria.
Note: The filter also displays VMP distribution list. Filtering on such groups will not display any data.
Device Versions Used to filter Vocera Voice Server devices based on the device version. It displays the version of devices available in the Voice Server device management. For example, Android VCS, B3000N, C1000, V5000.
Note: Telephone is listed as both Device Type and Version in few dashboards.
Device Status Used to filter Vocera Voice Server devices based on the device status. It displays the historical status when the device was last active.
Note: To display the facility, the administrator should assign the owner for the device in Vocera Platform on the Adding a Device page in https://pubs.vocera.com/platform/aca/6.6.0/help/aca_admin_help/index.html#platform/aca/6.6.0/topics/aca_webadddevice.html. If a device is not assigned an owner group, then those devices are listed under Unknown facility and department.

The Status Tracking report shows the device status changes that occurred for each device. You can track when each status change happened, and you can filter the report by different status types. This report helps identify which devices are currently Unregistered, Lost, In Repair, or in RMA. Information is grouped based on device owner, changed device MAC Address, device serial number, label, device status, and changed date.

To search on a particular field value, use the Search field.