Vocera Analytics uses the latest Java version,which does not support TLSv1. Hence you must manually edit and remove the TLSv1 service to fix the VMP database connectivity issue.
Note: .The error message, "Error testing DB connection utils.CustomException: Valid VMP Database not found." is displayed if TLSV1 is enabled and Vocera Analytics 1.4.1 installed. This occurs when the VMP test connection is executed.
To fix the VMP database test connection issue, perform the following:
- Login to the Vocera Analytics Service Monitor.
- Click Stop All Services.
- Open services.msc in Windows and stop the service monitor service.
- Open the java.security file located at <InstallDrive>\VoceraAnalytics\jdk\jre\lib\security.
- Remove TLSv1 from the property "jdk.tls.disabledAlgorithms=".
- Start the service monitor service from the Windows Services.
- Go to Service Monitor and click Test Connection by editing the VMP source and verifying if the connection is successful.
- Click Update, once the connection is successful.
Note: If the VMP source is not added already, add a VMP source, and verify if the connection is successful by clicking the Test Connection after providing all the required values.
- Click Start All Services.
