This section describes the reports in the Speech Recognition module.
Speech Recognition Group Details [Data Source: VCS, Vina, Voice Server] Shows recognition statistics sorted by group name, device type, and individual device. You can use this report to determine if poor speech recognition is consistent for all devices. For example, suggesting a possible network issue or suggesting a possible device issue if it is limited only to a specific device. The report includes speech recognition attempts made after the user has successfully logged into the Vocera device. It also includes login attempts.
Speech Recognition Location Details [Data Source: VCS, Vina, Voice Server] Lists speech recognition statistics for each access point location. This information can help you determine if a specific access point is failing, overloaded, or incorrectly configured, and causing poor speech recognition.
Speech Recognition User Details [Data Source: VCS, Vina, Voice Server] Provides speech recognition statistics sorted by user, speech pack, device type, and device MAC address. You can use this report to determine if poor speech recognition occurs for a user on multiple devices. For example, suggesting a possible user training issue or suggesting a possible device issue if it is limited to a specific device. The report includes speech recognition attempts made after the user has successfully logged into the Vocera device; it does not include login attempts. You can filter the results of this report by facility, department, or for one or more specific users.
