This section describes the dashboards in the Performance Metrics module.
Event Index [Data Source: Engage] Provides a summary of users responses to interruption events. Data includes total events, responses and saves as well as trended data over time. This dashboard is used to review the progress of platform usage and workflow validation using a percentage of saved events over time.
Platform Health Index [Data Source: Engage, VCS, Vina, VMI, Voice Server] Compares overall Vocera adoption for two specific date ranges. Data includes user metrics from specific voice call features such as calls to groups, broadcast calls, speech recognition, text messages, conversations, badge usage by version, VCS usage, and maximum user logins. Use this dashboard to compare data across two date ranges to help measure specific facility initiatives.
Voice Index [Data Source: VCS, Vina, Voice Server] Provides a single view containing several summary widgets that specifically measure new Vocera voice metrics. Data included is Voice Index measuring calls per day versus unique users, speech recognition attempts, and a time trend showing calls and logins over time. This dashboard is used to review overall usage of the voice system and measure adoption progress.
