Disabling a User Account

Disabling a user account is useful in situations where a user is temporarily not available. When the account is disabled, the user's name and alternate spoken names are removed from the Vina directory, voice call flows, and voice grammar.

1. Click Users in Manage section of the navigation bar.
   The All Users page displays.
2. Locate the user to disable the user account.

3. Click on the user's name to open the Edit User page for this user account.
4. Select (uncheck) the Accounts Enabled checkbox in the Login Information section.
   

   Note: This field is visible only when editing a user; when you initially create a user, the field does not display and the account is enabled by default.
5. Choose one of the following to close the dialog:
   • Save  — to save your changes.
   • Cancel  — to cancel the disable action and return to the All Users page.