Viewing Archived Conversations

You can view any conversation that has been archived within the last 12 months.

You can search up to 12 months of archived conversations.

To view an archived conversation:

  1. In the Home panel that is displaying the list of current conversations, click the arrow icon.

    A popup menu appears.

  2. From the popup menu, select from one of the following:
    • Select Recent Unread to view a list of recent unaccepted alarms and unread conversations.

    • Select Recent Read to view a list of recent previously viewed conversations.

    • Select Past Unread to view a list of past unaccepted alarms and unread conversations.

    • Select Past Read to view a list of past previously viewed conversations.

    Beside each Unread link and each Read link, there is a count of the total number of alarms and conversations in this category.

  3. In the list that you have selected, select the conversation that you want to view.