Configuring Telephony / Working with Pagers |
Customize pager strings in properties file to enable Vocera to support the paging requirements of your environment.
The following properties format the values passed to pagers.
Property | Description |
---|---|
TelOutsidePageSetUp |
Formats the string passed to a pager outside the Vocera system. The default value of this property is %N;%V%D. %N refers to the pager number Vocera will call, based on one of the following values:
%V refers to the Vocera hunt group number (analog integration) or DID number (digital integration). %D refers to the user’s extension (either the Desk Phone or Extension, Vocera Extension, or dynamic extension, whichever applies). Administrators will not typically need to modify this default value. |
TelInsidePageSetUp |
Formats the string passed to a pager inside the Vocera system. The default value of this property is %N;%V%D. %N refers to the pager number Vocera will call, based on one of the following values:
%V refers to the Vocera hunt group or DID number. %D refers to the user’s extension (either the Desk Phone or Extension, Vocera Extension, or dynamic extension, whichever applies). Administrators may want to modify the default value. Imagine the following scenario:
In this situation, an administrator would provide the following value for this property: 64%N;4170*%D |
TelOutsidePageSetUpForDialIn |
Formats the string passed to an outside pager by a person calling into the Vocera hunt group. The default value is %N;%X. %N refers to the pager number Vocera will call (the value entered in the Pager Number field of the user profile or Contacts entry). %X refers to the call-back number the user enters when prompted by the Genie. Administrators will not typically need to modify this default. |
TelInsidePageSetUpForDialIn |
Formats the string passed to an inside pager when a person calls into the Vocera hunt group. The default value is %N;%X. %N refers to the pager number Vocera will call (the value entered in the Pager Number field of the user profile or Contacts entry). %X refers to the call-back number the user enters when prompted by the Genie. Administrators will not typically need to modify this default value. |
TelOutsidePageSetUpForDID |
Formats the string passed to an outside pager by a Vocera user placing the page who is assigned a DID in the Vocera system. The default value is %N;%I. %N refers to the pager number Vocera will call (the value entered in the Pager Number field of the user profile or Contacts entry). %I represents the full DID number that is used as the call-back number. Administrators will not typically need to modify this default. |
TelInsidePageSetUpForDID |
Formats the string passed to an inside pager by a Vocera user placing the page who is assigned a DID in the Vocera system. The default value is %N;%I. %N refers to the pager number Vocera will call (the value entered in the Pager field of the user profile or Contacts entry). %I represents the full DID number that is used as the call-back number. Administrators will not typically need to modify this default. |
The following examples show how you can use the paging properties:
The following figure shows the flow of events that occur when a Vocera user pages someone whose pager number is outside the Vocera system. This example uses the default value of the TelOutsidePageSetUp property.
The following figure shows the flow of events that occur when a Vocera user pages someone whose pager number is inside the Vocera system. In this example, the value of TelInsidePageSetUp is changed to meet the following criteria:
The organization’s telephony system requires a user to dial 64 to get to the trunk.
Users want pagers to display only the 4-digit extension of the Vocera access number, not the full ten-digit number. For example, if the Vocera access number is 408-790-4170, the pager should display 4170.
The paging system uses an asterisk to indicate a call-back number.