Configuring Telephony / Hunt Group Numbers |
Connecting to a Vocera device using the guest access number.
When a caller dials the Guest Access number, the Genie says, “Good morning. Say the full name of the person or group you want to reach or enter an extension.” Callers can then connect to a Vocera device in any of the following ways:
Speak the name of a person to connect to that user's Vocera device.
Enter a desk extension to connect to that user's Vocera device.
Speak the name of a group to connect to the Vocera device of the first available group member.
Speak the name of a Vocera contact entry.
Enter the group's telephone extension to connect to the Vocera device of the first available group member.
Enter the number 555 to receive an additional Genie prompt that allows them to send a voice message to a Vocera device.
Enter the number 0 (for Operator) to connect to the Vocera device of the first available member of the Operator group, if one exists.
To switch to user access mode, press the star (*) key. The Genie may prompt for your first and last name, and then it may prompt for your phone access password.