Vocera Platform Telephony Guide

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  • Getting Started
    • About Vocera SIP Telephony Gateway
      • Vocera SIP Telephony Gateway Architecture
        • Session Initiation Protocol (SIP) Support
        • VSTG SIP Trunk Specifications
      • About Users and Telephone Numbers
      • Working with Phone Numbers
      • Telephony Email Alerts
      • Telephony Logs
    • Using the Vocera Platform Web Console
      • About Vocera Platform Web Console
        • The Presence Indicator
        • Setting Presence and Availability
          • Removing a Custom Availability Message
          • Adding a Custom Availability Message
        • General Configuration
      • Browser Requirements
      • Logging Into the Vocera Platform Web Console
      • Logging Out
  • Telephony High Availability
    • Telephony in a Multi-Facility Environment
      • About Shared Telephony
        • Shared Telephony
        • Shared Telephony and Incoming Calls
        • Shared Telephony and Outgoing Calls
        • Shared Telephony and Desk Extensions
      • Connecting to a Facility to Use Its Telephony Service
      • Multi-Facility Inbound Redundancy Using DNIS
        • Multi-Facility Inbound Redundancy and Shared Telephony
      • Vocera SIP Telephony Gateway and PBX Failover Support
  • Configuring Telephony
    • Enabling Telephony
    • Disabling Telephony
    • Configuring Basic Telephony Information
    • Access Codes
    • Voicemail Access Code
    • Hunt Group Numbers
      • Calling the Guest Access Number
      • Calling the Direct Access Number
    • Access Code Exceptions
      • Adding Access Code Exceptions
      • Editing Access Code Exception
      • Deleting Access Code Exceptions
    • Toll Exceptions
      • Adding Toll Exceptions
      • Editing Toll Exceptions
      • Deleting Toll Exceptions
    • Direct Inward Dialing
      • Adding or Editing DID Information
      • Deleting DID Information
    • Telephony PINs
      • Specifying Telephony PIN Information
      • PIN Template Macros
      • Example PIN Templates
    • Dynamic Extensions
      • About Dynamic Extensions
      • Configuring Dynamic Extension for a Facility
      • Duration of Dynamic Extensions
      • Facilities and Dynamic Extensions
    • Shared Telephony Configuration
      • Adding and Editing Telephony Sharing Information
      • Deleting Shared Telephony
    • Working with Pagers
      • About Vocera Paging
        • Pagers and DID Numbers
        • Paging Progress Indicator
      • Configuring Paging
      • Pagers and Subscriber IDs
      • Customizing Pager Strings in the Properties File
    • Specifying Fixed-Length Numbers
    • Additional Setup
      • Additional Telephony Configuration Tasks
      • Additional Telephony Configuration by Users
      • Customizing the Prefix Used for Urgent Broadcasts
  • Configuring VSTG Properties
    • About VSTG Properties
      • Modifying Properties
      • Restarting Telephony Adapter Services
    • Configuring Ports
      • Vocera SIP Telephony Gateway Ports
    • Configuring VSTG Logging
    • Configuring Jitter Buffer Settings
      • Jitter Buffer
    • Specifying the Companding Algorithm (mu-law or a-law)
    • Handling Page Dial Strings
    • Configuring DTMF
      • Handling DTMF in the RTP Payload
    • Configuring SIP Provisional Message Reliability
    • Configuring Ring Back Options
    • Configuring Trunk Access Codes (TACs)
      • Sample Vocera SIP Telephony Gateway Trunk Access Code Properties
    • Configuring Caller Information
      • Caller Information in the Dial Signal from Voice Service
      • Call Scenarios Involving Caller Information
      • Suppressing Dial Signal Caller Information
    • Configuring Calling Party Number Prefixes for Incoming Calls
    • Detecting the Connection to the IP PBX
    • Using UDP or TCP Transport to the IP PBX
  • Entering Phone Numbers
    • About Call Types
    • Phone Number Rules
    • Special Dialing Characters
    • Special Dialing Macros
    • About Vocera Dialing Sequence
  • Legal Notices
  • Download PDF Documentation
  • TelInsidePageSetUpForDID property [1]
  • Toll call [1]
  • Toll-free call [1]