Calling from Staff Assignment

While using Staff Assignment, you can initiate a call, broadcast, or urgent broadcast to a care team member on the Assignments tab.

You can call from a Vocera device, Vocera Vina app, or a desk phone configured as a console phone. By calling directly from Staff Assignment, you can connect quickly to other users without interacting with the Vocera Genie, which is useful in high noise environments.

Note: Your administrator must grant you the required permissions to initiate calls from Staff Assignment.

To call or broadcast from Staff Assignment, you must be logged in as a Vocera user. For information on calling features, see Calling Care Team Members and Initiating Broadcast Web Calls.

If situations when at least one member of your care team is unavailable, that is, their availability status is showing "do not disturb" (DND), you can initiate an urgent broadcast call, see Initiating an Urgent Broadcast Call.

You can also use a Desk Phone instead of a Vocera Device for calls from yourStaff Assignment Console. You must enable the console phone as described in Enabling a Console Phone