Device Inventory / Device Management Roles |
A quick summary of the responsibilities of an individual in the System Device Manager role.
Receiving Vocera devices into inventory when a new shipment arrives
Configuring Vocera devices to connect to the wireless network
Labeling devices
Mapping device labels to serial number and MAC address
Assigning devices to group or units
Troubleshooting problems with devices
Repairing devices and routing them back to the owning group
Obtaining return merchandise authorization for non-functioning devices that are under warranty
Retiring devices that are damaged and are no longer under warranty
Tracking overall device utilization of the units and groups
Scheduling device inventory reports to be generated and e-mailed to group device managers
Ordering new Vocera devices