Calling Care Team Members

You can initate a call from your Staff Assignment console to a care team member.

To initiate a web call, follow these steps:

  1. Navigate to Staff Assignment module.
    The Staff Assignment page opens and lists the names of the care team members in the default department.
  2. In EDIT ASSIGNMENTS tab, right click on the name of the care team member that you intend to call and select Call from the drop down list.
    For example, the following screenshot shows a Call option selected for call the care team member Carol Wilson.

    The system initates the call to the care team member and displays one of the following:
    • If a Console phone is enabled and configured as described in Enabling a Console Phone, "Starting call on Console Phone <phone number>" pop-up message displays as shown in the following screenshot.

    • If a Console phone is not configured, "Starting call on Vocera Device " pop-up message displays as shows in the following screenshot.