Notifications and Miscellaneous Settings

Use the Notifications and Miscellaneous Settings section to control the behavior of the alert tones, reminders that devices play and determine which automatic device features are enabled.

The Miscellaneous settings control the behavior of the "Play Messages" voice command, the behavior of call setup, and the enabling of Vocera Access Anywhere.

  1. In My Profile scroll down to the Notifications and Miscellaneous Settings section and click the drop down arrow at the right hand side expand this section.
  2. Specify alert tone settings in the Alert Tones section. Refer to the field description information in the following table:

    Setting

    Description

    On/Off Network Alert

    On/Off Network Alert plays a tone when you are out of the range of the wireless network.

    The audible warning is a convenient reminder if you are supposed to leave Vocera devices behind when you go home. However, if you routinely move between buildings, and the network does not cover the outdoor spaces, you may not want to hear an alert tone.

    By default, the On/Off Network Alert check box is selected.

    Low Battery Alert

    Low Battery Alert sounds an alert when the battery needs to be recharged.

    By default, the Low Battery Alert check box is selected.

    Text Message Alert

    Text Message Alert plays a tone when you receive a new text message. The tone sounds only once for each new message. An envelope icon also appears on the Vocera device display to indicate that you have unread text messages.

    By default, the Text Message Alert check box is selected.

    Voice Message Alert

    Voice Message Alert issues a tone when you receive a new voice message. The tone plays only once for each new message. A telephone icon also appears on the Vocera device display when you have not played your voice messages.

    By default, the Voice Message Alert check box is selected.

    Disable Alerts in DND Mode

    Disable Alerts in DND Mode prevents all alert tones when you put the Vocera device in Do Not Disturb mode.

    By default, the Disable Alert Tones in DND Mode check box is not selected.

  3. Choose any reminders you want to enable in the Reminders section. Refer to the field description information in the following table:

    Setting

    Description

    Text Message Reminder

    Select Text Message Reminder to play a tone on the Vocera device every 15 minutes until you pick up new text messages.

    By default, the Text Message Reminder check box is not selected.

    Voice Message Reminder

    Select Voice Message Reminder to play a tone on the badge every 15 minutes until you pick up new voice messages.

    By default, the Voice Message Reminder check box is selected.

    DND Reminder

    Select DND Reminder to play a tone on the Vocera device every 15 minutes when the device is in Do Not Disturb mode.

    By default, the DND Reminder check box is selected.

  4. Choose any notifications you want to enable in the Automatic Notifications section. Automatic notifications allow you to bypass certain operations without confirming them.
    Refer to the field description information in the following table:

    Setting

    Description

    Missed Call Notification

    Missed Call Notification causes the Genie to notify you of missed calls since the last time you pressed the Call button. The Genie also announces the names of people who left messages.

    You may prefer to use the "Who called?" command when you are in a quiet area to learn who called. If you prefer using the "Who called?" command, you can clear the Missed Call Notification setting.

    By default, the Missed Call Notification check box is selected.

    Disable Voice Message Notifications

    Disable Voice Message Notifications causes the Genie to suppress notifications when you receive a message. However, you may still hear a voice message alert tone (if the Voice Message Alert option is selected), and a telephone icon appears on the Vocera device display if you haven't played the voice messages.

    By default, the Disable Voice Message Notifications check box is not selected.

  5. In the Message Play Settings section, specify the behavior of the "Play Messages" commands.
    Refer to the field description information in the following table:

    Setting

    Description

    Play Older Messages First

    Play Older Messages First causes messages to be played back in the order in which they were received. Urgent messages are always played before non-urgent messages, regardless of this setting.

    By default, the Play Messages Oldest First check box is not selected.

    Play Voice Message Time and Date

    Play Voice Message Time and Date causes the playback of each voice message to be preceded by the time and date the message was sent.

    If you don't choose this option, you can still hear the date and time a message was sent by pressing the Call button and saying "Date" or "Time" during or just after the play of the message.

    By default, the Play Voice Message Time and Date check box is selected.

    Play Text Message Time and Date

    Play Text Message Time and Date causes the playback of each text message to be preceded by the time and date the message was sent.

    If you don't choose this option, you can still hear the date and time a message was sent by pressing the Call button and saying "Date" or "Time" during or just after the play of the message.

    By default, the Play Text Message Time and Date check box is not selected.

  6. In the Call Setup section, specify the behavior of the call setup.
    Refer to the field description information in the following table:

    Setting

    Description

    Fast Call Setup

    If you select Fast Call Setup, the call is connected as soon as the recipient accepts it rather than after the call announcement to the caller is finished.

    With Fast Call Setup selected, the recipient of a call hears, "Can you talk to [CallerName]?" Meanwhile, the caller hears the name of the recipient. If the call is forwarded to a phone, the caller hears the forwarding announcement before the call is connected.

    If you do not select Fast Call Setup, the Genie always completes the call announcement to the caller before connecting the call. If the recipient has a long name, this can cause a brief delay before the call is connected.

    By default, the Fast Call Setup check box is selected, and Override User Settings is set to No.

    Announce Through Speaker

    Use the Announce Through Speaker setting to specify the way the badge plays call and message announcements when headsets (or managed lanyards) are used:

    Select Announce Through Speaker to play incoming call and message announcements through the Vocera device speaker when a headset is plugged in. If you select this feature, only the announcement plays through the speaker; the actual call or message then plays through the headset.

    Clear Announce Through Speaker to play both the announcement and the call or message through the headset.

    When a headset is plugged into the Vocera device, all audio plays through the headset by default. Consequently, if you are not wearing your headsets all the time, you may not hear an incoming announcement, and you may not know that someone is trying to contact you.

    If you select Announce Through Speaker, you can leave your headset plugged in, and simply put them on to communicate after you hear the announcement. If Announce Through Speaker is turned on and you are wearing your headset when a call comes in, you may not hear an announcement in a noisy environment (because it plays through the speaker); however, you will still hear the call or message through the headset.

    When a headset is not plugged in, all calls, messages, and announcements play through the speaker, as usual, regardless of the Announce Through Speaker setting.

    By default, the Announce Through Speaker check box is selected.

    Press Button to Accept Call

    Select the Press Button to Accept Call setting if you want to have a choice to accept or reject incoming calls by pressing the Call or DND/Hold button. This feature is useful in certain high-noise environments.
    Note: Selecting this feature disables the use of "Yes" and "No" voice commands to accept and reject incoming calls.

    Vocera allows you to accept or reject a call with either voice commands or buttons. In some situations, background noise can cause poor speech recognition, resulting in the Genie repeatedly saying, "I'm sorry, I didn't understand". In other situations, background noise can cause the Genie to accept or reject calls prematurely, without listening to user input.

    To avoid these problems, select this check box to enforce the requirement to answer calls using buttons only.

    By default, the Press Button to Accept Call check box is not selected.

    Enable Paging

    Select to enable the Vocera Access Anywhere paging capability.

    By default, the Enable Paging check box is selected.