My Profile / Working With My Profile |
Use the configuration fields in the Call Forwarding section to specify your call forwarding options and conditions.
Forwarding calls is helpful when you cannot answer a call for any reason, or when you block all calls or put your device in Do Not Disturb mode; your caller is usually prompted to leave a message.
Forwarding Options | Descriptions |
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Forward to Company Voice Mail (default) |
Select to forward the unanswered call to your company voice mail. |
Forward to Another User, Group, or Contact |
Select to forward the unanswered call to another user, group, or contact. If you selected Forward to Another User, Group, or Contact, Click the Choose button to display the Choose a user, group, or contact dialog box with a list of all the choices available in the system. You can enter the name in the Name field to search for a user, group, or contact that you want search in the system. You can also use the Facility field to toggle between multiple facilities available in your system and refine your search. Click Select or Cancel to close the dialog box. |
Forward to Desk Phone |
Select to transfer the unanswered call to the desk phone number saved in the Contacts settings of the user's profile. |
Forward to Cell Phone |
Select to transfer the unanswered call to the cell phone number saved in the Contacts settings of the user's profile. |
Forward to Home Phone |
Select to transfer the unanswered call to the home phone number saved in the Contact's setting of the user's profile. |
Forward to Another Number |
Select to enter another number in the Forward to Another Number field. |