Deleting DID Information

Delete an entry from the list of direct inward dialing (DID, also called DDI in Europe) records.

To delete a DID entry, follow these steps:

  1. Navigate to the Telephony-DID Information section in the Add/Edit Facility page.
  2. Click the Options button in the far right of this DID entry and select Delete from the dropdown menu.
    The system displays a confirmation message to confirm if you really want to delete the selected DID entry.

  3. Click the Options button in the far right of the Toll Exception entry and select Delete from the dropdown menu.
  4. Choose one of the following to close the dialog.
    • No — to cancel the delete action and return to the Edit Facility page.
    • Yes— to confirm the delete action.
  5. Click Save in the Edit Facility page to update the facility information in the system.