If you have sent a user-generated alert using a template, you can mark it as complete as soon as you are satisfied that the user-generated alert has been received.
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Click the Info link at the bottom right.
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In the panel that appears, click Complete.
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Click OK to confirm that you want to complete the user-generated alert.
The user-generated alert is removed from your list of conversations. This conversation is still available in the conversation archive.
