Setting Sweep Options

The sweep feature settings allow the Voice Service to clean up voice messages, text messages, and email messages at regular intervals.

You can specify sweep settings so that when a sweep occurs, the Voice Service performs the following tasks:

Delete messages regardless of whether the user has played or read them, unless they have been saved.
Delete all information about a temporary user from the database.

The sweeps are permanent—users cannot access messages after the Voice Service sweeps them. Similarly, temporary users who have been removed, cannot log in after a sweep occurs.

Independent of the sweep mechanism, the Voice Service also limits the combined total of text and email messages each individual can store or save.

Each user can store up to 20 combined text and email messages at a time. When a user receives a 21st message, the Voice Service deletes the oldest unsaved message.
Each user can save up to ten of the 20 stored messages.

Navigate to System Configuration in the Settings section of the navigation bar.
Scroll down to the Sweep section, and click to expand this section.

Enter sweep settings as described in the following table:

Section	Description
Sweep Time	Specify the time of the day when you want the sweep to occur. The default sweep time is 1 a.m.
Sweep Age	Specify the amount of time you want to elapse before the Voice Service sweeps messages. Enter a number between 1 and 9999 in the text field. Select either Days or Weeks from the list. The default sweep age is 2 weeks.

Section

Description

Sweep Time

Specify the time of the day when you want the sweep to occur. The default sweep time is 1 a.m.

Sweep Age

Specify the amount of time you want to elapse before the Voice Service sweeps messages.

Enter a number between 1 and 9999 in the text field.
Select either Days or Weeks from the list.

The default sweep age is 2 weeks.

Select one of the following:
- Save — to save your changes to the system.
- Cancel — to discard all changes and return to the Configuration page.