Shared Telephony Configuration

When you configure two or more facilities to share a telephony service, enable telephony for one facility only. The facility for which telephony is enabled is considered the principal facility. Facilities that use the shared telephony service of a principal facility are called secondary facilities.

Do not enable telephony for secondary facilities that use the telephony service of a principal facility. Instead, use the Telephony- Sharing section to configure the principal facility to share the telephony service with the other facilities.

On the principal facility's Telephony-Sharing section, click Add to display the Add Shared Telephony Info dialog box. Specify the name of the facility that is sharing the principal's telephony service, then do one of the following: