Setting Sweep Options

The sweep feature settings allow the Voice Service to clean up voice messages, text messages, and email messages at regular intervals.

You can specify sweep settings so that when a sweep occurs, the Voice Service performs the following tasks:

The sweeps are permanent—users cannot access messages after the Voice Service sweeps them. Similarly, temporary users who have been removed, cannot log in after a sweep occurs.

Independent of the sweep mechanism, the Voice Service also limits the combined total of text and email messages each individual can store or save.

  1. Navigate to System Configuration in the Settings section of the navigation bar.
  2. Scroll down to the Sweep section, and click to expand this section.
  3. Enter sweep settings as described in the following table:
    Section Description

    Sweep Time

    Specify the time of the day when you want the sweep to occur. The default sweep time is 1 a.m.

    Sweep Age

    Specify the amount of time you want to elapse before the Voice Service sweeps messages.

    • Enter a number between 1 and 9999 in the text field.

    • Select either Days or Weeks from the list.

    The default sweep age is 2 weeks.

  4. Select one of the following:
    • Save — to save your changes to the system.
    • Cancel — to discard all changes and return to the Configuration page.