Groups provide a way to organize a collection of users and communicate with them at once.

Groups are assigned a set of voice permissions that group members (users) can use to perform tasks related to voice call flows and related features.

Groups do not have the ability to implement the mandatory access control mechanism for group members unless a Group is assigned a Role with a set of access control policies. To understand the relationship between group, roles, and policies and how they work together, see Understanding Groups, Roles, and Policies.

You can use the Vocera Platform Web Console to create and manage your groups.

For example, oncologists who work at a facility named West Valley Medicals can belong to a group called Oncology.

Group members can belong to different facilities. For example, you can create an Oncology group with members from the West Valley Medicals facility, the East Palo Alto facility, and the Old San Francisco facility. For situations like this, you can assign the Oncology group to the Global facility to indicate that its members span multiple facilities.

If you are not working in a multi-facility deployment, you must associate all your groups with the Global facility.

The Groups page in the Vocera Platform Web Console allows you to add, edit, or delete a group. In addition to that, you can also assign group types to groups in your system and organize the group members for voice call flows and other related features.

To view all the groups in your system, select Groups in Manage section of the navigation bar. The Groups page displays with a list of Groups in alphabetical order.