Status / Device Monitor |
Conveniently upload the device diagnostic data for one or more selected Vocera devices.
Using the configuration menu on your Vocera device to upload logs is a bit tedious. You can use the upload logs function in the Web Console to upload the device diagnostic data.
When you upload the badge logs (B3000, B3000n, or V5000), the files are assembled into a single .tar.gz file in the uploads /opt/vocera/logs/badgelogcollector/uploads directory on the Vocera Voice Server. The format of the file name is DATETIME-USERNAME-BADGEMAC-udd.tar.gz.
Similarly, you can upload logs for smartphones using the Vocera Vina application. When you select an Android or iOS phone in the Device Monitor and click Upload Logs, the logs are assembled into a -android.zip or -ios.zip file and uploaded in the /opt/vocera/client-log directory.
The log file name format is USERNAME-DATETIME-ios/android.zip.