Specifying Genie Settings

The Genie is the voice interface between the user and the Vocera Platform. When a user presses the Call button on a Vocera device, the Genie enunciates a greeting, accepts commands, and when necessary, prompts the user. When a call or a voice message is received by a Vocera device, the Genie notifies the recipient.

1. Click User Defaults in the Settings section of the navigation bar. The Genie Settings page displays.

   

   This Settings page includes three sections:

   • Genie Settings
   • Notification & Miscellaneous Settings
   • Initial Passwords

   Remember: You can click the drop down arrow at the right hand side of each section to expand or collapse these sections.
2. In the Genie Settings section, set the options listed below. For each option, set Override User Settings to Yes if the system default for that option takes precedence over a user preference, or to No if users can customize the setting you specify.

   Field	Description
   Genie Voice	Click a radio button to choose a persona for Genie voice. You can click the preview icon by a persona name to play a sample. A Genie voice is a set of voice prompts and tones that give the voice interface a distinctive identity. The default Genie Persona varies per locale, and Override User Settings is set to No
   Genie Greeting	A device plays the Genie greeting when a user presses the Call button. Click a radio button to choose one of the following settings: Tone Only Speech Only Tone and Speech Click the icon next to the choice to play a sample greeting. By default the Speech only option is selected, and Override User Settings is set to No
   Call Announcement	In the Call Announcement section, choose a Ring Tone from the list. Click the icon next to the Ring Tone selector to play a sample. By default, the selected ring tone is Ring-Tone-01, and Override User Settings is set to No.
   Announce caller's name after tone	Select this checkbox if you want the user to hear who is calling. This announcement adds to the time required to connect each call. By default, the Announce Name of Called Group box is selected, and Override User Settings is set to No.
   Announce name of called group	For calls made to a group, if you want the Genie to identify the group that was called and the facility to which this group belongs (if it is different from the caller's facility) to set the context of the call for the recipient, select Announce Name of Called Group. Instead of saying, "[CallerName]. Accept call?" to announce the call, the Genie says, "Call to [GroupName] from [CallerName]. Accept?" This announcement adds to the time required to connect each call. If the caller and the called group are from different facilities, the Genie says, "Call to [GroupName] at [FacilityName] from [CallerName]. Accept?" By default, the Announce Name of Called Group box is selected, and Override User Settings is set to No.

3. Specify whether to override any user settings. See Overriding User Settings.
4. In the Notifications & Miscellaneous Settings section, specify additional notifications and settings. See Specifying Notifications and Miscellaneous Settings for more information.
5. In the Initial Passwords section, specify the initial passwords for user as described in Specifying Initial Passwords.
6. Select one of the following to close the dialog:
   • Save — to save your Genie Settings changes to the system.
   • Cancel — to discard all changes.