About Templates

Your administrator may have created message templates for you to use. These templates enable you to send emergency messages or other messages quickly, as many of the fields in the message have already been defined for you.

The following types of templates may be available to you:

• Mass Notifications: these are messages that are sent globally or to a group. This template type can be used for emergencies, such as a lockdown. You can specify the level of urgency of the mass notification.

• Staff Events: this is another type of message that can be sent globally or to a group, but is typically used for non-urgent communication. It can have most of its fields pre-populated to make it easier to communicate with a large number of users.

• Patient Events: this is a patient-specific template that can be used to communicate important information about a change in a patient's status, such as a request for transport for patient discharge. You do not need to type the patient details or location to use this type of template.

• Location Events: this is a template that is related to a specific location. This is useful, for example, if you want a room to be cleaned for use by a new patient: you can send a pre-populated message to environmental services, specifying the room number.