The Devices Template

The Devices template (Devices-template.xls) lets you add or update Vocera devices.

If you specify a facility, group, or device status, it must already exist in the database; the template does not create it. If a row in this data-loading template references one of those entities, and that entity does not exist, the row causes a validation error and does not load. All other rows that successfully validate will load properly.

The following table describes the fields names, maximum length for fields names, and a brief description of the fields.


Maximum Length


MAC Address


Specifies the Media Access Control address (MAC address) is a hardware address that acts like a unique name for the device. The MAC address is 12 characters long. Most MAC addresses for Vocera badges have the following prefix: 0009ef.

Adding devices

  • For B3000 badges, this field is optional because the MAC address can be derived from the serial number; the last 6 characters of the MAC address and the serial number are identical.

  • For Smartphones, this field is required.

Updating devices

  • The MAC Address field is required for all device types as it is the key field that uniquely identifies devices in the database.

Serial Number


Specifies the serial number of the Vocera device.

For most Vocera badges, the serial number is 12 characters. For V5000 Smartbadge the serial number is 14 characters. For Vocera Smartphones, the serial number is 10 characters.

Device Type


Specifies the type of the Vocera device.

Note: The Device Type field column is calculated and included in the import CSV file if the Serial Number of the device is filled in.



Specifies the color of your Vocera device.

Note: The Color field column is calculated and included in the import CSV file if the Serial Number of the device is filled in.



Specifies a label that uniquely identifies the device.



Specifies the status of devices.

Tracking Date


Specifies a date to track the device. For example, you can track when the device was sent for repair or return merchandise authorization (RMA).

Owning Group


Specifies the group that owns a device.

Owning Group Facility


Specifies the facility that owns a device.



Specifies a multi-line text box that lets you provide further information about the device status. For example, "Device stopped working on [DATE] after accidentally being immersed in water" or "Device sent to IT to repair the battery latch."



Specifies the device's home facility.

Shared ?


Specifies whether the device is shared by multiple group members.

Disabled ?


Specifies if the device is disabled.