You can start a multi-person conversation with two or more people.
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In the Home screen, tap the Chat icon at the bottom of the screen.
The Start A Chat screen appears.
If your department is not visible, your administrator has configured your system
to not display your department on this screen.
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In the ribbon at the top of the screen, tap Staff if it is not already selected.
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Tap Multiselect.
Checkboxes appear to the left of each favorite.
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Select the people with which you want to have a conversation:
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To select favorites, tap the checkbox to the left of each favorite
to add the favorite to the conversation. (See
Favorites for more information on Favorites.)
If the list of favorites is hidden, tap Favorites to display it.
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To select members of a group, tap on the group to
display the members of the group, then tap the checkbox to the left of a member to add the member to the
conversation. If the group contains subgroups, tap a subgroup name to
display its members.
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Tap Start to start the conversation.
The Chat tab of the conversation displays the list of participants.
A participant is
displayed in the log as Added to the conversation if the participant has not yet joined it. When the participant
joins the conversation, the participant is displayed in the log as Joined.
You can define a context for a multi-person conversation. See Creating a Conversation Context
for details.
If a conversation participant is being covered by another person, this person is automatically added to the
conversation:
See Coverage for more information on coverage.