Starting a Chat With a Group or Department

You can start a group chat with all members of a group or department to which you belong.

1. In the Home screen, tap the Chat icon at the bottom of the screen.

   

   The Start A Chat screen appears. Tap Staff to display your department and favorites.

   

   If your department is not visible, your administrator has configured your system to not display your department on this screen. This means that you cannot start a chat using the method described here.

2. Tap the name of the group or department, or use the Search box to search for the group or department name and then tap it. A list of members appears. If you are a member, the text "includes me" appears.

   

3. Tap the ... icon next to the group or department name.

   

4. Tap the Group icon that appears. If you are viewing a department, your screen looks like this:

   

   Note: If you are viewing a group, your screen looks like this:

   

   Note: Groups have a G in their icon:

   

   Departments have a D in their icon: