Receiving an Alarm

When you receive an alarm, you receive a notification if the alarm has not already been accepted and if it has not yet been archived. The alarm is added to the list of conversations in the Home screen.

If your administrator has configured your system to allow alarms to be accepted by multiple people, you receive a notification even if the alarm has already been accepted.

If the context of the alarm is a specific patient, information on this patient is displayed in the alarm if your administrator has granted you permission to view patient data. Otherwise, the location of the patient is displayed.

The icon next to the alarm indicates its priority:

Icon	Priority
	Urgent
	High
	Normal

1. A popup dialog box may appear on your screen, displaying the alarm information.
   Note: This popup appears only if this is the first time the urgent-priority alarm has been sent.

   

   The options available depend on your system configuration and on how alarms are escalated in your environment. You may see any or all of the following:

   • Accept: accept the alarm.
   • Accept & Call: accept the alarm and call the location from which the alarm originated.
   • View: view the alarm before accepting or declining it.
   • Decline: decline the alarm.

   If you accept the alarm or tap View, the Alarm Details screen appears, which provides more information about the alarm. See About Alarm Details for a description of the Alarm Details screen.

   Note: If you accept the alarm, other people can accept the alarm if your administrator has configured your system to allow multiple people to accept the same alarm. Otherwise, if you accept the alarm, others cannot accept it. You cannot accept an alarm if you have previously declined it.
2. If the alarm has high or normal priority, you receive the alarm notification (message, ringtone, or vibration) configured on your system. The new alarm is added to the list of conversations in the Home screen.

   Tap the alarm to accept, decline, or view it and to display the Alarm Details screen, which provides more information about the alarm. See About Alarm Details for a description of the Alarm Details screen.