When you receive an alert, you receive a notification if the alert has not already been accepted and if it is not older than 120 seconds. The alert is added to the list of conversations in the Home screen.
If the context of the alert is a specific patient, information on this patient is displayed in the alert.
The icon next to the alert indicates its priority:
The options available depend on your system configuration and on how alerts are escalated in your environment. You may see any or all of the following:
If you accept the alert, the Alert Details screen appears, which provides more information about the alert. See About Alert Details for a description of the Alert Details screen.
Tap the alert to accept or decline it and to display the Alert Details screen, which provides more information about the alert. See About Alert Details for a description of the Alert Details screen.
If you are viewing an alert, and you receive another alert, the following rules apply:
If you are in a call using your Vocera Vina app and you receive an alert, your device does not vibrate to notify you of the alert.