Calling From a Conversation

If you are in a conversation with another person, you can call this person.

  1. In your conversation, tap the Call icon.

  2. Your screen indicates that you are making a call.

    Note: If the call icon is red, the person that you are trying to call is unavailable. See Setting Presence and Availability for more information on setting presence and availability.

If the person you are calling is already on a call, a tone will notify him or her that someone else is trying to call.

Note: If you are in a call, you may receive a second call from another user. See Answering a Call for details.

If the user that you are trying to call has made himself or herself unavailable, the call icon on this screen is red.

You can tap this icon to make an urgent call to this user if the group to which you belong has been granted permission to make urgent calls.

If you answer a cellular call on your device, your Vocera call is disconnected. This includes any call that is on hold.

Note: If you receive a cellular call on your device, and the Accept and Hold and Accept and End buttons are presented as options, selecting either button disconnects the Vocera call. A Vocera call cannot be put on hold for a cellular call.