Viewing Device and Server Information

From the Help screen, you can view information on the device and the server that you are using. This information can be used for troubleshooting.

To view device and server information:
  1. Select the Menu icon at the top of the Home screen.
  2. In the Menu screen, select Help.
  3. From the Help menu, select About.

The About screen appears, displaying the following app and server information.

Information Item Description
App Version The version of the Vocera Vina app that you are using.
OS version The version of the Apple iOS operating system that you are using.
Username The username that you have used to log into the Vocera Vina app.
XMPP Domain The Extensible Messaging and Presence Protocol (XMPP) server domain name.
XMPP User ID (JID) Your user id on the server.
DHCP Search Domains The current DHCP search domains.
XMPP Server Address The XMPP server IP address and port (formatted as IP:port). This is used for messages.
Signaling Server Address The signaling gateway IP address and port (formatted as IP:port). This is used for calls.
Access Point MAC The media access control (MAC) address for the access point to which your device is connected. If you are not connected to Wi-Fi, this value is empty.