About Alerts

If patients have been assigned to you, you may receive alerts that notify you of requests or status updates related to these patients. You may also receive alerts that are not patient-specific (such as staff meetings). You will receive alerts only if your system is configured to generate them.

Alerts are categorized as one of urgent, high, and normal priority. When you receive an alert, a system notification appears if the alert has not already been accepted. Depending on your settings and on the alert priority, if the alert is not older than 120 seconds, you may also hear a ringtone or your device may vibrate. High-priority alerts always require an immediate response.

Alerts that expect a response within a specified time will expire after this time is reached.

Note: You can miss a message if it is sent in an alert that expires before you read it.