Vocera Vina User Guide for Apple iOS

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  • About Vocera Vina
  • Getting Started with Vina
    • Upgrade Warning
    • Requirements and Configuration
      • Requirements
      • Vina Location Permissions
    • Installing Vocera Vina
    • Notifications in Apple iOS
      • Startup Notifications
      • Apple iOS Notification Settings
      • Stacked Notifications in iOS Version 12+
      • Notification Display After Being Offline
      • VoIP Applications and Notification Tones
      • Notifications and the Apple Watch
    • Logging In and Out in Vina
      • Specifying the Server
      • Specifying the Dialer Settings
      • Logging In to Vina
        • Using Single Sign-On
      • Logging Out of Vina
      • Using a Vocera Device with the Vina App
      • Pairing with a Minibadge
        • Working With a Paired Minibadge
      • About Secure Access
        • Setting a PIN
        • Enabling Touch ID
        • Entering Your PIN
    • When the App is Stopped
    • The Vina Home Screen
      • Conversation Priority
      • Ribbon Colors
    • The Menu Screen
      • Setting the Device Phone Number
      • Editing the System Settings
        • Customizing the Display Tabs
        • Specifying a Larger Font
        • Specifying the Facility and Department
        • Disabling Mute Override
        • Selecting Custom Tones
      • Viewing Online Help in Vina
        • Viewing Device and Server Information
        • Uploading Logs
        • Viewing Quick Tips
        • Viewing Training Videos
    • About Hints
      • Resetting Hints
    • Connection Status Information in Vina
    • Keyboard Accessibility Capabilities
    • Locking Your Device
    • Low Power Mode
    • Participant Limits
    • User Interface Customization
  • Alarms
    • Receiving an Alarm
      • Calling from an Alarm
    • About Alarm Details
    • Hiding or Completing an Alarm
    • Using a Template
    • Critical Alerts
  • Broadcasts in Vina
    • Creating a Broadcast
    • Creating an Urgent Broadcast in Vina
    • Starting a Broadcast from the Genie
    • Joining a Broadcast
    • Receiving a Panic Broadcast in Vina
  • Calls
    • Placing a Call in Vina
      • Calling From the Home Screen
      • Placing an Urgent Call
      • Calling From a Profile Picture
      • Calling With the Genie
        • Basic Genie Commands
        • Additional Genie Capabilities
          • Training the Genie
          • Commands - Quick Reference
            • Basic Commands
              • Getting Identity and Time Information
              • Recording Voice Reminders
              • Deleting Voice Reminders
              • Enabling DND
            • Setting Device Properties
              • Using the Announce through Speaker Commands
            • Working with the Genie
              • Changing the Genie Persona
              • Invoking and Exiting Genie Help
              • Training the Genie
              • List of Commands That Genie Can Learn
              • Categories for Genie Help
            • Calling Commands
              • Calling an Address Book Entry or Buddy
              • Calling Users
              • Calling a User with Department Names
              • Calling Telephone Numbers
              • Transfering a Call to a Badge
              • Blocking and Accepting Calls
              • Issuing Urgent Commands
            • Messaging Commands
              • Sending a Voice Message to a Vocera Device
              • Sending a Text Message
              • Playing Voice Messages
              • Playing Text Messages
              • Playing History of Missed Calls and Messages
              • Message Play Commands
              • Delete Messages
              • Sending and Receiving Numeric Pages
            • Group Commands
              • Working With Your Groups
              • Calling a Group Member
              • Joining or Leaving a Group
              • Broadcasting to a Group
            • Conferencing Commands
              • Summary of Conference Commands
            • Group Manager Commands
              • Adding and Removing Group Members
              • Recording Names and Greetings for a Group
            • Care Team Support Commands
              • Code Lavender Commands
              • Practicing Mindfulness Commands
      • Calling From a Conversation
      • Calling From a Group Chat
      • Calling From the Info Tab
      • Calling a Group
        • Calling a Group Quickly
      • Calling With the Keypad
      • Calling a Call-Only Listing
      • Calling From a Conversation Message
      • Calling From a Log Entry
    • Placing a 1-1 Video Call
    • Answering a Call
    • Audio Mode in Calls
    • Call Options
      • Placing a Second Call
      • Switching Between Calls
      • Merging Two Calls in Vina
      • Leaving a Message
      • Transferring a Call in Vina
      • Forwarding Your Calls
      • Viewing a Call-Only Log
      • Listening to Voicemail
      • Creating a Reminder
    • Preserving a Call When Wi-Fi is Unstable
    • Ending a Call
    • Cellular Network Access
  • Conversations
    • Last Unread Message or Call
    • Starting a Conversation
      • Starting a Chat With a Group or Department
        • Starting a Group Chat Quickly
      • Starting a Multi-Person Conversation
      • Creating a Conversation Context
      • Starting a Care Team Chat
        • Starting a Care Team Chat from the Patient List
        • Starting a Care Team Chat using the Chat Icon
      • Recipient Search Results
    • Continuing a Conversation
      • New Messages and the Conversation Log
      • Leaving Participants and the Conversation Log
      • Sending a Message in Vina
        • Message States
        • Sending a Quick Response
        • Acknowledging a Message
        • Adding a Photo
        • Copying Messages to the Clipboard
        • Viewing Message Details
        • Including a URL in a Message
      • Adding a Participant to a Conversation
        • Adding the Care Team to a Patient Conversation
    • Conversation Management
      • Filtering Conversations
      • Searching Conversations
      • Viewing Conversation Participants
      • Hiding a Conversation
      • Hiding or Completing Multiple Conversations
      • Marking Conversations as Read
      • Archived Conversations
        • Conversation Archive Rules
        • Viewing Archived Conversations
        • Unarchiving a Conversation
    • Personal Titles
    • Disabled and Third-Party Messaging
  • Coverage
    • Requesting Coverage
      • Requesting Coverage From a Group
    • Responding to a Coverage Request
    • Coverage and Multi-Person Conversations
    • Coverage and 1-on-1 Conversations
    • Ending Coverage
  • Favorites in Vina
    • Adding a Favorite in Vina
    • Removing a Favorite in Vina
  • Groups in Vina
    • Displaying Your Groups
    • Removing Displayed Groups
    • Joining or Leaving a Group in Vina
  • Patients in Vina
    • Viewing Patients
    • Viewing Patient Details
    • Starting a Patient Conversation
    • Viewing a Patient Conversation
    • Adding a Patient to a Chat
    • Placing a Patient-Related Call
  • Third-Party Apps
    • Viewing Real-Time Patient Information
    • Accessing Epic Apps
  • The Presence Indicator
    • Setting Presence and Availability
    • Setting a Custom Availability Message
  • Privacy Notice
  • Legal Notices