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Vocera Collaboration Suite Apple iOS User Guide
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About Vocera Collaboration Suite
Getting Started with VCS
Requirements
VCS Installation
Installing by Email
Installing from the App Store
Reinstalling VCS
The Status Banner
Launching the App
Setting Startup Permissions
Configuring a Shared Device
Configuring a Personal Device
When the App is Stopped
Log In and Log Out
Logging In
Logging Out
Additional Device Login
User PIN Requirements
Setting Your PIN
Entering Your PIN
Resetting a PIN after Incorrect Entry
Resetting a PIN On Request
VCS Tutorial
About Profile Options
Updating Your Profile Picture
Accessibility Capabilities
Locking Your Device
About Searching
The VCS Modules
Accessing Modules
Secure Messages
The Secure Messages Screen
Sending a Message
Presence and Availability
Critical Alerts
Using a Template
Setting a Favorite Template
Requesting a Response
Sending to an Escalation DL
Mass Notification
Responding to a Message
Adding a Quick Message to a Conversation
Creating a Quick Message
Viewing Message Details
Adding a Participant
Changing the Message Subject
Notification Details
Message Status Reference
Real-time Situational Awareness
Adding Patient Information
Handling an Alarm
Viewing Patient Information
Contacting the Care Team
Accessing VCE Care Inform
Contacting Another User
Conversation Request
Photos in Message Conversations
Hiding a Message
Copying and Pasting in Conversations
Forwarding Messages
Call
About the Call Log
Using the Call Log
About the Call Screen
Accessing the Genie
Basic Genie Commands
Making a Call
Leaving a Voice Message
Playing a Voice Reminder
Answering a Call
Answering an Urgent Call
Answering When Locked
Putting a Caller on Hold
Ending a Call
Forwarding Calls
Transferring a Call
Cellular Calls and VCS
Other Call Operations
Calling a Phone Number
Department Names
Roles
Calling a Contact
Calling a Contact Urgently
Calling from the Favorites List
Calling a GAB Entry
Dialing a GAB Entry
Calling a Voice Group
Calling a Voice Group Urgently
Placing a Second Call
Switching Between Calls
Accessing VCS from a Call
About Paging
Calling to Return a Page
Starting a Broadcast
Making an Urgent Broadcast
Broadcasting Using the Genie
What You Can Do in a Broadcast
Summoning Emergency Help
Using Instant Conferences
Audio Mode
Communicating with Multiple Sites
About Sites
Types of Sites
Using Sites in Voice Commands
Logging In at a Site you are Visiting
Placing a Three-Way Conference Call Between Different Sites
Commands for Group Managers
Group Manager Capabilities
Adding and Removing Group Members
Recording Names and Greetings for a Group
Joining or Leaving a Group
Additional Genie Capabilities
About Genie Training
Commands - Quick Reference
Blocking and Accepting Calls
Broadcasting to a Group
Calling a User or Group Member
Changing Genie Persona
Dialing a Telephone Number
Easter Eggs
Forwarding a Call
Getting and Exiting Genie Help
Locating Users and Groups
Identifying Yourself
Managing Groups
Miscellaneous Commands
Placing a Three-Way Conference Call
Playing Messages
Recording Your Name and Greeting
Sending Messages
Transfering a Call
Using Instant Conferences
Finding out Who Called
Working With Your Groups
Contacts
The Contacts Screen
Contact Details
Contact Searching
Searching the Contacts Screen
Finding a Contact in a Group
About Favorites
Adding a Favorite
Removing a Favorite
Sorting Favorites
Displaying Contacts In Sites
Messaging a Contact
Patients
Schedule
Viewing Your Schedules
On-Call
Modifying Your On-Call Status
Modifying Any On-Call Status
On-Call Status Changes
Content
Viewing and Managing Content
New Content Notifications
Help
Other VCS Features
Do Not Disturb
Do Not Disturb for Text
Do Not Disturb for Calls
Setting Do Not Disturb
Using a Badge in Dual Mode
VCS Access While Off-Network
Missed Call Notifications
Cellular Call Functionality
Notification Behavior
Message Notifications
Call Notifications
Notification Interactions
Privacy Notice
Legal Notices
Download PDF Documentation
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