Other VCS Features / Notification Behavior |
The rules listed here define how notifications interact with one another.
If you receive notifications for messages, voicemails, and missed calls, they are grouped together. Critical notifications appear at the top.
When the VCS app is in the background, Vocera vibration patterns are not supported. The device's vibration pattern setting is used.
If you are in a Vocera call or a cellular call, and you receive a message notification, you hear the message notification tone at a low volume.
When you are using VCS in the background, and you receive an Urgent priority message notification, any notification tones and banners for lower-priority messages are suppressed until you respond to the urgent message notification. This is based on the new Apple iOS Critical Alert functionality. See Critical Alerts for more information on critical alerts.
If the device is locked or the app is in the background, if you receive a lower-priority message notification and a higher-priority message notification, both notification tones play at the same time.
When VCS is in the background, and you receive both a notification of an incoming call and a message notification, the notification tones for both the call and the message are played.
If you have set your device's Do Not Disturb setting or have put your device in silent mode, VCS does not receive call notification banners. (Do Not Disturb mode in VCS is unaffected.)
In iOS version 13.3 and later, the ringtone length for urgent priority messages is a maximum of 30 seconds. This ringtone length is controlled by the iOS operating system.