Responding to a Message

In the Secure Messages screen, you can respond to a message that has been sent to you or continue a conversation that you are having.

To respond to a message:

  1. In the Secure Messages screen, tap on the message or conversation to which you want to respond.

    Each participant's availability is indicated by a colored ring around the participant's picture. Green indicates that the participant is available to continue the conversation:

    An orange ring indicates that the participant is now in Do Not Disturb mode. (See Do Not Disturb for more information on Do Not Disturb.)

    A red ring indicates that the participant is not available. When one or more participants are not available, a banner appears at the bottom of the conversation:

  2. If you have received a message that requires a response, a list of the response options is provided for you:
    Note: If the response has an expiration time, it is displayed below the list of response options.
    1. Tap a response option to select it:
    2. Tap the response option again to send it.
  3. If the message does not require a response, and you want to continue the conversation, type your text in the text box and tap Send.
    You can set a message priority, attach a photo, or require a response. For details on how to use any of these advanced options, see Sending a Message.
  4. Tap on the profile picture of any person in the conversation to display their contact details. This enables you to initiate a call or send a secure message to this contact. See Contact Details for more information.