Using Sites in Voice Commands

If your deployment has multiple sites, your usual procedures allow you to place your most common calls.

To call a user who is at your current site, or to call a user whose home site is the same as your current site, simply use normal voice commands. Vocera will find the person for you.

For example, if you want to call Tech Support at your current site, simply say "Call Tech Support." If you are visiting Chicago, and you want to call Remington Peters, whose home site is Chicago, say "Call Remington Peters." Vocera will find Remington even if he is visiting another site.

You can also use normal voice commands to call a user, group, or address book entry at the global site if your installation has one. However, if the party you're calling happens to have the same name as a user, group, or address book entry at your local site, Vocera automatically calls the local party. In this situation, you need to connect to the proper site before you issue the command.

To call users, groups, or address book entries at any arbitrary site, you must first explicitly connect to the proper site, and then issue the normal voice command. Explicitly connecting to a site always works, no matter where you or the party you are calling happen to be located, assuming you have permission to call users at remote sites.

Here are some examples of using sites in the “Call” voice command:

Action Recommended Commands
Calling a user at your current site Call April Buckley.
Calling a user whose home site is the same as your current site Call April Buckley.
Calling a user at a remote site or any arbitrary site *
  1. Connect to Santa Cruz.
  2. Wait for the next Genie prompt, then say:

    Call April Buckley.

You can use any voice command after you connect to a site. The connection exists for the current call only. When you end the call, the connection is closed.