Notification Behavior

When your device receives a call or message, its behavior depends on whether your screen is locked, the VCS app is in the foreground (in active use), or the VCS app is in the background (open, but you are using another app on your device).

If you are using VCS on a device that is using iOS version 12 or later, notifications from the same app are, by default, stacked in a group sorted by time received. This means that more recent lower-priority notifications may cover up older higher-priority notifications.

To revert to the notification behavior used in earlier versions of iOS, do the following:

  1. On your app's home screen, tap the Settings app.
  2. Tap Notifications and Vocera.
  3. Turn off the Notification Grouping option.