Other VCS Features / Do Not Disturb |
When Do Not Disturb for Call is specified, callers are told that you are unavailable, and they are invited to leave a message, or else their call is forwarded to another destination if forwarding is enabled for your Vocera profile.
Do Not Disturb for Call is available only when you are connected to your organization's Wi-Fi network.
Some Vocera calls may still be put through even when you are in Do Not Disturb for Call mode:
A person with VIP status can optionally interrupt Do Not Disturb for Call mode. VIP Status is a permission granted by the system administrator. See the Vocera Voice Server Administration Console Guide for more details.
Your system administrator may have configured the Vocera Voice Server to enable urgent VMI (Vocera Message Interface) messages or all VMI messages to break through Do Not Disturb for Call mode. See the Vocera Voice Server Administration Console Guide for more details.
Urgent calls and urgent broadcasts always break into Do Not Disturb for Call mode — you do not get the opportunity to reject them. The system administrator must grant a user permission to make urgent calls and broadcasts.
If your device is using the iOS 12 operating system, and you have activated the operating system's Repeated Calls feature, you still hear call ringtones from the VCS app even when you have set the device's Do Not Disturb setting. To avoid this problem, turn off the Repeated Calls setting.
Vocera recommends that you use the VCS app's Do Not Disturb setting instead of the device's setting. This ensures that VCS routes your calls properly when you are not available to receive them.