Setting Startup Permissions

When you start the VCS app for the first time, you must grant record audio permission to access the microphone during Vocera calls to ensure that the app functions correctly on an Android device running version 6.0 or later. Vocera also recommends that you whitelist the VCS app to exempt it from battery optimization doze mode.

To grant these permissions:

  1. Start the VCS app for the first time.
  2. If your device is using the Android Q (Android 10) operating system, when a screen appears that asks you whether you want to allow Vocera to access this device's location all the time, tap Allow all the time.
  3. When a screen appears that informs you that you must grant Record Audio permission, tap Proceed to Permissions.
  4. When the system dialog box appears that asks you whether you want Vocera to record audio, tap Allow.

    Note: This permission allows VCS to access the microphone during calls. No audio is recorded.
  5. If your device is using the Android Q operating system, set the Allow display over other apps setting. This ensures that the pop-up screens that warn you of an incoming call or a change in your On-Call status appear even when VCS is in the background.
  6. Another Permissions screen appears that informs you that Vocera recommends that you add VCS to your "not optimized" app list. Tap Yes to continue.
  7. When the system dialog box appears that asks you whether you want to let the app always run in the background, tap Allow.