Resetting Your PIN

If you have typed your PIN incorrectly when asked for it, you can choose to reset your PIN. To do this, you will need to resupply your login credentials.

  1. In the Enter your PIN screen, tap Reset my PIN. This button appears only after you have typed your PIN incorrectly.
  2. In the login screen, type your username and password.
  3. Enter your new four-digit PIN. This PIN cannot be four identical digits. For example, 1111 and 2222 are not allowed.
  4. Confirm your new four-digit PIN.
  5. Continue using the Vocera Collaboration Suite.
Note: You will not be able to reset your PIN if you have installed Vocera Collaboration Suite by email or using a registration key and your administrator has not set up valid credentials for you. Valid credentials are either a username and password on the VMP Server or an Active Directory username and password.