Putting a Caller on Hold

If you have placed a call or are receiving a call, you can put the call on hold.

  1. While on a call, tap Hold. The Hold button changes color to indicate that a caller is on hold.
  2. To rejoin the call, tap Hold again.

If you are placed on hold by the person you are talking to, the Genie says "Please hold", and a screen appears that indicates that you are on hold:

To put the other person on hold, tap Hold. To end the call while you are on hold, tap End Call.