The Contacts module is designed to allow you to communicate quickly with any person or group for which you have contact information. It ensures that you can deliver vital information immediately.

The contacts displayed on the Contacts screen can belong to any of the following categories:

The Vocera Genie contact always appears at the top of the Contacts list. When you tap this contact, the Call screen appears. See Accessing the Genie for more information on the Genie.

Users are people who have registered the VCS app on your network. When communicating with another user, you can use all of the features and capabilities of VCS.

Distribution Lists are collections of users, such as on-call doctors or nurses. The Vocera administrator creates Distribution Lists on the VMP Server. Types of Distribution Lists include:

Groups, also known as Voice Groups, are collections of users that can receive Vocera calls, broadcast messages, or instant conferences. Examples of Groups include members of a department, all people performing a specific role, or all people in a determined location, such as a wing of a hospital. The Vocera administrator creates Groups on the Vocera Voice Server. Groups can be nested: a Group can contain another group.

Global Address Book entries are contacts that have been set up on the Vocera Voice Server or the VMP Server. These are people and places that are not VCS users, such as local businesses.

Note: If your Vocera system includes multiple sites, the Contacts screen displays only the sites that you are currently viewing. By default, only the site that you belong to is displayed. See Displaying Contacts In Sites for more information on viewing sites.

If a contact is available from multiple sources, the server attempts to merge them into a single VCS contact whenever possible.