How to Confirm the VMI Connection is Established Successfully

Examine the logs on both the Vocera Voice Server and the Vocera Environmental Services Integration server to confirm that you have correctly established the VMI connection.

To confirm the VMI connection:

  1. Confirm the connection in the Vocera Voice Server logs.
    1. On the VS machine, use Windows Explorer to navigate to the \vocera\logs directory.
    2. Open the most recent server log in a text editor.

      Vocera Voice Server log files have the following syntax, where <Prefix> indicates the type of log file, <Mon> is the three letter abbreviation of the month, <DD> is the day, <YY> is the two-digit year, and <HHMM> is the time in 24-hour format:

      <Prefix>-<Mon>-<DD>-<YY>-<HHMM>.txt

      For example, the following log file was created on 4-July-2014 at 11:30 PM to record system events:

      log-jul-04-14-2330.txt

    3. Search for the IP address of the Vocera Environmental Services Integration server in the logs.
      For example, search for 10.37.107.175.
    4. Confirm that you see the statement "VMI connection accepted from network address" followed by the IP address of the Vocera Environmental Services Integration server.
      Figure 1. Confirming the VMI connection on the VS Confirming VMI connection on VS
    If the logs do not indicate a successful VMI connections, see How to Troubleshoot the VMI Connection.
  2. Confirm the connection in the EVS logs.
    1. On the Vocera Environmental Services Integration machine, use Windows Explorer to navigate to the \vocera\logs directory.
    2. Open the evs-log.txt file in a text editor.
    3. Search for the IP address of the VS machine in the logs.
      For example, search for l0.37.107.148.
    4. Confirm that you see the statement "Opening EVS VMI connection - ClientID='EVSVoiceDriver' ClusterList='" followed by the IP address of the VS.
      Figure 2. Confirming the VMI connection on the Vocera Environmental Services Integration Server Confirming VMI connection on Vocera Environmental Services Integration Server
    If the logs do not indicate a successful VMI connections, see How to Troubleshoot the VMI Connection.