Pre-Implementation

This page describes the preparation phase for implementing the Vocera Communications EMDAN product.

Pre-Implementation

The following sections define the Key Tasks required to prepare for the solution implementation.

Review Scope of Work, Purchase Order, and Quote

The Vocera Communications Project Manager will review the scope of work (SOW) in order to understand your requirements for the project. The Project Manager will review the SOW thoroughly prior to engaging with any other team members.

Project Team

It is important early on to assemble the complete project team. The project team may consist of:

• Vocera Project Manager
• Vocera Technical Implementation Specialist
• Vocera Clinical Solution Architect
• Vocera Clinical Consultant
• Customer Clinical Representative
• Customer IT/Telecom Representative
• Customer Project Manager

Schedule Kick-Off Call

Given the complexity of the implementation due to the coordination of resources from multiple organizations, it is vital to have a formal kick off call with a prepared agenda to set and understand expectations, review project scope, and discuss timeline expectations. The following attendees will be invited to the call as applicable:

• Vocera Project Team
• Customer Project Sponsor
• Customer Project Manager
• Customer IT/Telecom Representatives
• Customer Clinical Representatives

• Integrated systems contacts:

  • Endpoint Management Representative – This could be a single contact, or a group of people depending on the variety of devices to be used in this implementation. For example, when Cisco wireless phones are the intended endpoints, this would be the person responsible for managing the Cisco Unified Communications Manager (CUCM) system.
  • Nurse Call System Contact – This is typically a person representing the vendor that supports/installed the nurse call system.
  • HL7 Adapter Contact – This is typically an adapter engineer who is responsible for creating and managing HL7 adapters within the hospital.
  • Patient Monitoring System Contact - This is typically a person representing the vendor that supports/installed the patient monitoring system.